Serves as the first line of support (Tier 1) to end users of network, desktop, and enterprise applications. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters incident and service request calls into an automated tracking tool. Evaluates the business impact of IT problems, resolves hardware/software problems to the best of their abilities utilizing remote tools, and triages problems to other areas within or ...
Our client is looking for an IT Director who can ensure our client’s offices across the
country are operating at the highest productivity levels. This candidate will utilize
broad and comprehensive experience, customer servicing skills, and knowledge to
maintain high uptime requirements as well as drive user adoption of the available
technical systems and solutions, especially the workflows and tools provided
This position requires a proactive approach. The candidate ...
Informaton Security Operations Center Monitoring Analyst will be responsible for the following:
• Provide Security monitoring, analysis and incident response of network traffic, and other information security events
• Investigate intrusion attempts, independently follow procedures to analyze an contain any potential security threats
• Assist with development of security protocol list, and provide input for process improvements
• Launch and track investigations to resolution as needed and provide ...
Position Opening: Contract Helpdesk Administrator
Our client located in the NW part of Columbus is experiencing a large growth phase, requiring them to bring on a number of help desk personnel. Shifts can be either vary between 7-4 or 3-Midnight.
Pay is $18 per hour, and this client has on occasion converted our candidates into fulltime permanent roles.
If you fit the criteria and you are available, or can be available with two weeks notice, I would like to speak with you right away.
Feb 19 -
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