Tier II Technical Support Representative
$16.00 – $18.00 per hour
Contract Position with Potential for Permanent Hire!
This luxury travel service is looking for a Tier II Technical Support Representative to assist its customers with trouble shooting and problem resolution. The Tech Support Representative will be responsible for duties such as installation, configuration, and ongoing usability of desktop computers; peripheral equipment and software; and PC hardware/software moves, ...
Interviews: Phone then In-person
Contract: Long Term
The Tier 1 Technical Support Engineer (Fluent in French) - Level 1 provides technical, support via the telephone and email.
Two (2) years of client or customer support with demonstrated problem resolution skills; call center experience is a plus.
One (1) year working knowledge of Windows desktop troubleshooting experience (past and current Windows OS).
One (1) year of server administration experience in a Windows environment desired.
Strong Networking background ...
Serves as the first line of support (Tier 1) to end users of network, desktop, and enterprise applications. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters incident and service request calls into an automated tracking tool. Evaluates the business impact of IT problems, resolves hardware/software problems to the best of their abilities utilizing remote tools, and triages problems to other areas within or ...
We are a small, fast-growing Healthcare Technology company. We serve private Health Care practices around the country.
We are looking for someone to jump in and make an immediate, meaningful contribution to the delivery of our service to our clients.
The small, fast-paced nature of our company means that we all have to wear several different hats in the course of a day, so flexibility and multi-tasking are key.
- Network & Networked Equipment Support for our Client base
Windows XP, Windows 7, Windows Deployment Tools, PC Hardware installation and repair
Must be able to lift at least 50 lbs.
Required Soft Skills:
Will be delivering new desktops to staff, configuring, and ensuring staff is productive using new PC.
Activity will be done "desk side" with staff receiving new PC present.
Must be patient, detail-oriented and self-motivated.
Required Specific Application Experience:
6 months - 1 year in Windows ...
Position Opening: Contract Helpdesk Administrator
Our client located in the NW part of Columbus is experiencing a large growth phase, requiring them to bring on a number of help desk personnel. Shifts can be either vary between 7-4 or 3-Midnight.
Pay is $18 per hour, and this client has on occasion converted our candidates into fulltime permanent roles.
If you fit the criteria and you are available, or can be available with two weeks notice, I would like to speak with you right away.
Feb 19 -
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