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interpreter in Columbus (OH)

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  1. Customer Care Associate

     Answering inbound calls 90% of the time while: Identifying and resolving any escalated customer or store concerns in a timely and professional manner, and responding to/redirecting calls as appropriate. Being attentive to the needs of the customer as a trustworthy member of the team. Resolving customer inquiries each Customer Care representative will be prompted to up-sell a different product offering to our eligible customer on each call. Updating and documenting account information and ...